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Audio

DiGiCo Quantum 225

Trace the selected input to a protected destination and rehearse recall changes in a session copy.

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Model and application

Faders
25
Local analog inputs
8
Local analog outputs
8
DMI slots
2
Input selection
Main / Alt

Identify Quantum 225, software and installed licenses/cards. Pulse, Theatre and DS configurations need their own documentation; an Ethernet connector alone does not provide Dante audio.

Connections and required equipment

Local or compatible rack socket → selected Main/Alt input → processing → aux/group → assigned physical output. Confirm rack transport, card, rate and clock together.

Prepare the system

  1. Save As New File and preserve the original session externally.
  2. Record Audio I/O, Audio Sync and physical rack/card inventory.
  3. Protect outputs before routing, summing or recall tests.

Questions and troubleshooting

A rack input is silent although the channel is named correctly.

A channel label does not select the physical socket.

  1. Check Audio I/O rack/port configuration and Audio Sync; then compare Main/Alt selection with the actual input socket and meters. Use the exact rack/link manual.
  2. Verify a known source through one protected route. If missing, preserve socket map and status for support; do not assume any MADI/Optocore/Dante rack works with every installed option.
Monitor buses need combining, but the routing seems insufficient.

Control Groups control channels; they do not mix audio.

  1. Draw the intended signal flow. The documented Merge Input can add a selected source to a bus; check enable, level and destination without feeding a bus back into itself.
  2. In rehearsal, verify the result and processing alignment. If the design cannot be verified, keep the original routing and request system review; do not apply an arbitrary forum delay.
A snapshot restores unwanted values or misses assignments.

Check recall boundaries before firing it again.

  1. Compare global and individual Recall Scope plus channel/CG Safes. Control Group Members covers names/membership; fader recall is a separate scope choice in the referenced version.
  2. Test in the protected session copy. Snapshot Undo follows the previous recall scope and is not a complete-session recovery guarantee. If results differ, retain the backup and record version/scope for support.

Choose the next check

Choose the next check
ObservationNext checkWhat to record
Silent inputRack/sync/Main-AltSocket and meters
Monitor sumMerge path/no loopDiagram and alignment
Unexpected recallScope/SafesBackup and version

Precautions

Official documentation

Manufacturer documentation and reported cases reviewed October 22, 2026. Diagnostic sequences are proposed checks, not physical tests by GLMedia. Match the installed version.

Related help

Rental or purchase inquiry

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