GLMedia - Proposed DiGiCo editor troubleshooting worksheet
Complete with actual observations. No test is treated as performed.
Event / date / operator / time available before show:
Intended console / firmware / selected editor / editor version:
PC or tablet: manufacturer / model / operating system and version:
Mouse / trackpad / stylus: model / secondary click identified:
Displays used / resolution / scaling / missing window:
Original file preserved / test copy / session that opens:
Manual: manufacturer / title / edition / version / section / page / link:
PC not controlling a console: verification and person responsible:

WINDOWS
Initial Master / channels / Overview state:
Action before failure / buttons already tested / initial screenshot:
Option found and exact wording / initial state / test state:
Changes saved before closing / editor closed and reopened:
Master afterward / channels afterward / Overview afterward / screenshot:
Session actually loaded / patch input reviewed / result:
Failure reappears / preceding action / support pending:

MATRIX SELECTOR - ONE CONDITION PER PASS
Device | gesture | targeted column and box | opens Setup | opens selector
___________ | _____ | _________________________ | __________ | _____________
Source before / retained to test opening only / screenshot:
If patch is then changed: intended source / destination / authorization / return:
Mouse versus trackpad or touch: observed difference / limited conclusion:

CLOSURE
Status: proposed / performed / pending / not reproduced
File preserved / test file / reviewer responsible:
Support details / who decides on sending / next action:
Do not copy passwords or private event details here.
References: DiGiCo SD & Quantum Software Reference, Issue E,
February 2022, V1528+: §2.5.9 pp.115-116, §2.7.1 p.126, §2.11.4 p.140.
https://digico.biz/wp-content/uploads/2022/03/SD-Quantum-Software-Reference-Issue-E-V1528.pdf
Exact editor1455 manual and specific touch gestures: pending.